Shipping policy

Thank you for shopping with Carneystore. We are committed to providing a smooth and reliable delivery experience for customers worldwide.

Order Processing

All products are prepared and processed after an order is successfully placed. Most orders are processed within 1–3 business days.

Please note that orders placed during weekends, holidays, promotional events, or high-volume periods may require additional processing time. In such cases, processing will continue on the next available business day.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.

---

Shipping Information

Carneystore ships to customers across the United States and many international destinations.

Shipping costs are calculated at checkout based on:

• destination country
• selected shipping method
• package weight and size
• applicable taxes or carrier fees

Delivery times below are estimated and may vary depending on local courier operations, customs clearance, weather conditions, or seasonal demand.

Estimated Delivery Times

Please allow additional time during busy seasons, holidays, or unexpected courier delays.

---

International Shipping & Customs

For international orders, customs duties, import taxes, or additional handling fees may be charged by your local customs authority or shipping carrier.

These charges are determined by your country's regulations and are the responsibility of the customer. Carneystore is not responsible for delays caused by customs processing.

If you have any questions regarding international shipping, feel free to contact our support team before placing your order.

---

Shipping Address & Contact Information

Customers are responsible for providing accurate shipping information during checkout.

We strongly recommend including a valid phone number to help carriers complete deliveries successfully. Phone numbers are used only for shipping and delivery purposes and will never be sold or used for marketing.

If an incorrect or incomplete address is provided, delivery delays or additional carrier fees may occur.

---

Delivery Notes

Please understand that estimated delivery dates are not guaranteed. While we work closely with our fulfillment and shipping partners to ensure timely delivery, occasional delays may occur due to:

• customs inspections
• carrier disruptions
• severe weather
• peak shopping seasons
• remote delivery locations

In rare situations, delivery may take longer than expected.

---

Package Reception

If no one is available at the delivery address at the time of arrival, the carrier may:

• leave the package in a secure location
• attempt redelivery
• allow a neighbor or authorized person to receive the package on your behalf

If tracking shows “Delivered” but the package cannot be located, we recommend checking:

• nearby safe locations
• mailbox/front desk
• household members
• neighbors

before contacting the shipping carrier or our support team.

---

Contact Us

If you have any questions regarding shipping, tracking, or delivery, please contact us:

Support Email: support@carneystore.com

Thank you for choosing Carneystore.